Geneeds’s Shipping and Return Policy.
Our Shipping and Return Policy was last updated on 01 November 2024.
For the purposes of this Disclaimer:
● "Getneeds" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Brand Name Getneeds (M/s.Mychoosy Group)
● "Goods" refers to the items offered for sale on the Service.
● "Orders" means a request by you to purchase Goods from Us.
● "Service" refers to the Website.
● "Website" refers to https://www.admin.getneeds.co.in/, accessible from www.getneeds.co.in
● "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at www.getneeds.co.in the following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All India orders are processed within 2-3 of business days.
State whether or not shipments or deliveries occur on weekends or holidays. Communicate what the customer should expect if your company is experiencing a high volume of orders, and if they should expect any delays. Let them know how you will communicate these changes.
Shipping rates and delivery estimates
Customize the following: Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
Example: Standard 3-5 business days Free
Example: Two Days 2 business days Rs:150
Example: Overnight * 1-2 business days Rs:200
* Overnight delivery is only available for Orders with delivery addresses within the continental India. Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
www.getneeds.co.in information about shipping to P.O. boxes or APO/FPO addresses here.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, duties, and taxes
Customize the following: Getneeds is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).
Damages
Customize the following: Getneeds is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
● The Goods were purchased in the last 10 days
● The Goods are in the original packaging
● The following Goods cannot be returned:
● The supply of Goods made to your specifications or clearly personalized.
● The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
● The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
● The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us.
For more information, email support Email: support@getneeds.co.in or our help center Mobile No: +91 81399 87999.
